Temrs and Conditions
1. Who we are
buychamiliabeads.co.uk is the internet shopping site of
AA Thornton Ltd
1/7 High Street
Kettering
Northamptonshire
NN16 8ST
Opening Hours
09:00am – 05:30pm
Monday - Saturday
The preferred way to contact us is by email to esales@aathorntonjeweller.com and we will make every effort to respond within one working day.
2. Delivery
We will deliver only to the UK.
For items marked as in stock we will make every effort to dispatch orders received on Monday - Thursday within 24 hours. If for any reason we find that the items are not available (and lets be honest no stock control system will be correct all the time) we will contact you offering you the option to have your card refunded or wait until the item is available.
For items marked as “check availability” please email us and we will advise you if it is in stock or approximately how long it will be for delivery.
Delivery is free of charge regardless of the size of the order. Orders under £50.00 are sent 1st class whilst over this value they will need to be signed for so you will need to make sure somebody is in.
3. Returns Exchange or Refund
Don't worry if something doesn't fit or it's not suitable because you can return the goods for a refund or exchange. You have 14 days from the despatch date shown on your receipt in which to return the goods.
Before you return anything however you must first email us quoting the receipt number and our stock number which you will find on the receipt included with the delivery. Please indicate clearly in the email the reason for the return and whether you would like a refund or an exchange.
Returned items must be in their original condition so please be careful not to scratch them. We would suggest you use the same packaging that we sent to item to you. We will not refund the cost of your postage to us unless the item is faulty.
4. Security of Card payments
We use WorldPay and Streamline merchant services to capture your card details and process the payment. As such we do not process or store any of your card information on this site. This is much safer for you than websites that incorporate their own payment facilities as sometimes they may not be particularly secure.
5. Registered Office
AA Thornton Ltd, 93 Headlands, Kettering, Northamptonshire, NN15 6BL
Registered in Cardiff - No 5415161
buychamiliabeads.co.uk is the internet shopping site of
AA Thornton Ltd
1/7 High Street
Kettering
Northamptonshire
NN16 8ST
Opening Hours
09:00am – 05:30pm
Monday - Saturday
The preferred way to contact us is by email to esales@aathorntonjeweller.com and we will make every effort to respond within one working day.
2. Delivery
We will deliver only to the UK.
For items marked as in stock we will make every effort to dispatch orders received on Monday - Thursday within 24 hours. If for any reason we find that the items are not available (and lets be honest no stock control system will be correct all the time) we will contact you offering you the option to have your card refunded or wait until the item is available.
For items marked as “check availability” please email us and we will advise you if it is in stock or approximately how long it will be for delivery.
Delivery is free of charge regardless of the size of the order. Orders under £50.00 are sent 1st class whilst over this value they will need to be signed for so you will need to make sure somebody is in.
3. Returns Exchange or Refund
Don't worry if something doesn't fit or it's not suitable because you can return the goods for a refund or exchange. You have 14 days from the despatch date shown on your receipt in which to return the goods.
Before you return anything however you must first email us quoting the receipt number and our stock number which you will find on the receipt included with the delivery. Please indicate clearly in the email the reason for the return and whether you would like a refund or an exchange.
Returned items must be in their original condition so please be careful not to scratch them. We would suggest you use the same packaging that we sent to item to you. We will not refund the cost of your postage to us unless the item is faulty.
4. Security of Card payments
We use WorldPay and Streamline merchant services to capture your card details and process the payment. As such we do not process or store any of your card information on this site. This is much safer for you than websites that incorporate their own payment facilities as sometimes they may not be particularly secure.
5. Registered Office
AA Thornton Ltd, 93 Headlands, Kettering, Northamptonshire, NN15 6BL
Registered in Cardiff - No 5415161
